Hey, I'm Giovana — a UX Strategist and Service Designer with 10+ years of experience. I blend strategy, service thinking, and visual storytelling to turn complexity into clarity. Currently at EY Portugal, I’m shaping services with a human-centred, empathetic, and collaborative approach.

Optimizing Infrastructure Service Delivery
Service Design, UX Research
B Hotel Brasília
Graphic Design, Photography, Art Direction
a cidade é casa é a cidade é a casa
Graphic Design, Art Direction, Curatorship
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